Share these tips with staff & patients
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Oticon

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Important tips for cleaning hearing aids

Life-changing technology
Life-changing technology

Handling Oticon products safely in response to COVID‑19

Cleaning and maintenance of hearing aids is an important part of supporting your patients. Due to the Coronavirus, we have updated our guidelines on how to safely and effectively clean hearing aids.

Share these important steps with staff and patients:

  • Wear gloves when cleaning hearing aids.
     

  • When handling behind-the-ear hearing aids, clean the hearing aid surface with wet wipes that don't contain alcohol. This is because they are coated with a hydrophobic coating that is sensitive to alcohol.
     

  • For in-the-ear hearing aids, all kinds of wet wipes can be used for cleaning the hearing aids' surface.
     

  • An alternative to wet wipes is cleaning with a mild soap solution on a hard-twisted cotton cloth. Avoid using excess water that can enter the hearing aids.
     

  • After cleaning, discard the gloves and wash your hands carefully with soap and water or with a suitable alcohol disinfectant.
     

  • Let your cleaned hearing aids dry for one hour.

We recently updated our policies to help you and your patients during this difficult time. For details, please visit our new webpage www.oticon.com/practice‑support or contact us with any questions at 800.526.3921.

COVID‑19 safety

At Oticon, we fully support health authorities in minimizing the spread of the Coronavirus and are following local authority guidelines. Our Oticon production facilities adhere to all CDC and OSHA guidelines regarding COVID‑19, including but not limited to, proper protocols for social distancing and sanitizing.