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AAHOA Members,

AAHOA is bringing you the latest information as it relates to COVID-19 and your business.

Help AAHOA help hotel owners by sharing this update with owners in your network, whether they're AAHOA Members or not. Turn to AAHOA's Facebook, LinkedIn, and Twitter accounts for the latest.


  1. AAHOA Webcast Series: Learn more about the educational resources AAHOA is planning for the coming weeks
  2. Call to Action: Share your perspective in our COVID-19 AAHOA Member survey
  3. Friday’s Webcasts: Watch the latest interviews with Glenn Haussman and Hospitality Marketing Live Show with AAHOA President & CEO Cecil P. Staton
  4. OSHA: Access guidance on preparing workplaces for COVID-19
  5. CDC: Access the CDC’s Crisis and Emergency Risk Communication (CERC) manual
  6. Dent Legal Strategy Report: Navigating Economic Shock – Practical Tips for Hotel Owners and Managers

AAHOA Webcast Series to Examine Impact of Outbreak on Hotel Owners

In the wake of the impact of COVID-19 on the hospitality industry, AAHOA is bringing you a series of webcasts that will keep you informed and help determine next steps for your business. The "Impact of COVID-19 on America's Hotel Owners" webcast series will cover a wide range of topics, including government and local regulations and their implications, proper cleaning and sanitization procedures, how to handle delays in construction and hotel openings, how to get approved for financing in this current situation and how to approach your lender for concessions on existing financing, and so much more. AAHOA is making these webcasts available to the industry, so be sure to share with those in your network, whether they're an AAHOA Member or not. 
Check Our Resources Page for Forthcoming Updates

As we meet with these officials and leaders, we need to be equipped with the data on how coronavirus is affecting your business. We encourage you to take the Business Impacts on Hoteliers Due to COVID-19 survey, where you can share how this crisis has impacted your business and ideas on how government officials and brands can help our industry during this uncertain time. Please ask hotel owners in your network to do the same. No one knows the hotel business better than you.

Your contributions and unique perspective will help us as we continue discussions with brands and officials. Responses to the survey are voluntary and will be kept strictly confidential.
Take the Suvey

AAHOA President & CEO on What We’ll do Next
lenn Haussman, host of the No Vacancy Podcast, sits down with AAHOA President & CEO Cecil P. Staton to talk about the latest impacts on the hotel industry, what AAHOA is working on for its members, and advocacy initiatives as it relates to COVID-19. Tune in at 54:00 to hear Cecil’s interview.

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Hospitality Marketing Live Show with AAHOA President & CEO
Hear from Cecil P. Staton, President & CEO, AAHOA; Loren Gray, Founder/CEO, Hospitality Digital Marketing; Robert Cole, Founder, RockCheetah and Senior Research Analyst, Phocuswright's Lodging and Leisure Travel; and Bob Gilbert, President, Hospitality Sales and Marketing Association International (HSMAI) on the Hospitality Marketing Live Show. The show covers the latest updates on what transpired this past week regarding COVID-19 and the hospitality industry, in addition to tips to keep your business progressing. Cecil also highlights AAHOA Member concerns and the work AAHOA is doing to support America’s hotel owners amid this health crisis.

Listen Now

Guidance on Preparing Workplaces for COVID-19
According to Occupational Safety and Health Administration: “This guidance is not a standard or regulation, and it creates no new legal obligations. It contains recommendations as well as descriptions of mandatory safety and health standards. The recommendations are advisory in nature, Informational in content, and are intended to assist employers in providing a safe and healthful workplace. The Occupational Safety and Health Act requires employers to comply with safety and health standards and regulations promulgated by OSHA or by a state with an OSHA-approved state plan…”
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Access the Crisis and Emergency Risk Communication (CERC) Manual

According to CDC: “The CDC’s Crisis and Emergency Risk Communication (CERC) manual is based on psychological and communication sciences, studies in issues management, and practical lessons learned from emergency responses. The CERC manual is intended for public health response officials and communicators who have a basic knowledge of public health communication, working with the media and social media, and local and national response structures.”

Access Resources

Navigating Economic Shock – Practical Tips for Hotel Owners and Managers

According to Dent Legal Strategy: “An already battered domestic hotel industry received two more body blows this afternoon. First, domestic operating results came in for the week ended last Friday, March 7. Year-on-year revenue per available room (RevPAR) dropped by 11.6%, the worst weekly drop since 9/11. Markets with COVID-19 outbreaks, or where limitations on public gatherings have been imposed, fared particularly badly; San Francisco was down 45.5%, Seattle 34.8%, and New York 20.3%. And the declines accelerated throughout the week. (It could have been even worse; Europe dropped 25.6%.)"

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