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James chats with small business owner Tracey Lovelace and asks her how small business can thrive in Big Industries. Tracey is a director of Defence Seals and Spares, a long-term supplier to the Australian Defence Industry. The company has successfully delivered several long-term contracts and procurement opportunities to both the Department of Defence and to Prime Contractors and is a fascinating example of small business success in a demanding industry. 

In response to James’ usual thoughtful questions, Tracey provides insights into

  • The importance of innovative thinking in small business... find a better way when the obvious way is not available
  • The importance of focusing on the details of the client’s expectations and requirements.
  • Your buyer and suppliers are people. Treat them right and they will treat you right.
  • The difficulty and challenges of managing supply to the Defence Industry. but the fun too.

Tracey is an inspiring SME business owner: a wonderful reminder of the power and the fun and the challenge of being a small business supplier in Australia today.  Her tales of innovative thinking are particularly inspiring.

For more on Defence Seals and Spare, check its website here and its Linked page here

To follow Tracey, access her LinkedIn page here   

For details on recruitment agency, Ability Options click here

James Scotland

After a long career in multiple aspects of supply chain management, corporate training and business advisory, James brings a business improvement mindset to his role as General Manager of Supply Chain Resilience for Ai Group. A skilled communicator and adviser, James has been involved with Oil & Gas, the Defence industry and supply chain across the board for over 40 years.

James has a Masters degree in International Management and a partially completed Doctor of Business Administration. He says he'll get around to finishing it when he retires.