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A guide to My Health Record – for BBV & STI healthcare providers to support their patients
ASHM has been engaging with our members, sector partners and the BBV/STI workforce to better understand the implications of My Health Record.

From 15 November, anyone with a Medicare card who has not opted out of the system will have a My Health Record, i.e. an online summary of an individual’s health information, accessible to any healthcare professional involved in the individual’s care. 

Healthcare providers can play a crucial role in helping patients make informed decisions about whether and indeed the extent, to engage with the My Health Record, particularly for those patients with BBVs and/or other potentially stigmatising conditions. 

To support those conversations, ASHM has created A guide to My Health Record: for BBV & STI healthcare providers to support their patients. The guide outlines the key issues associated with My Health Record, and provides four key recommendations to clinicians around advising patients on how to engage with the system.

Download the guide here
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Clinicians should be aware that a patient may feel compelled to follow their direction about whether to engage with the record, so having an open and well informed discussion in a patient-centred way is very important.

Although the opt-out period ends soon, clinicians still have an ongoing obligation to provide advice to patients around the benefits as well as the privacy and security control options available, to guide their decision-making around engaging with My Health Record. 

With increased media attention on My Health Record in recent weeks, some specifics of the system may change. A guide to My Health Record is a living document and will be updated with any relevant changes as further details emerge. 

We hope this guide will support you to prompt conversations with your patients about whether My Health Record is right for them. We welcome as with all our resources any feedback on how to improve their usefulness in your daily practice and please feel free to reach out to the team via

Kind regards,
Alexis Apostolellis

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Australasian Society for HIV, Viral Hepatitis
and Sexual Health Medicine (ASHM)

ABN 48 264 545 457  |  CFN 17788
Level 7, 46 Kippax St Surry Hills NSW 2010
Sydney:  Level 7, 46 Kippax St Surry Hills NSW 2010
Brisbane:  Level 1, 725 Ann St Fortitude Valley QLD 4000

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