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  • Wrap up from Symposium
  • Announcement about new mental health and suicide prevention services
  • Feedback from the Consumer Health Panel

A word from our CEO: Dianne Kitcher

There was such a great vibe at our 'Putting the Patient at the Centre of Care' Symposium held in Wollongong recently. It was a fantastic event, which featured a number of high-profile speakers who shared their perspectives and emerging work on the Patient Centred Medical Home (PCMH) model of care.

The event attracted more than 130 attendees, including a good representation of GPs, PNs and PMs across the region - some from as far as Bega! It also included a broad-cross section from Local Health District Board Members and staff, to health insurers, academics from a range of institutions, consumers, and some of our commissioned providers.

The feedback we received tells us the day was a great success: the presentations and subsequent discussion were energising, informative and thought provoking. Speaker presentations are now available on our

In the second half of this year, we will launch our exciting innovation project to help practices in our region get ready and move towards adopting a patient centred medical home model of care. Evidence suggests implementation needs extensive external support, however this will vary from practice to practice with the intention to meet practices where they are at. Independent evaluation of the project by the University of Wollongong will help determine what support practices need and how best COORDINARE can provide support.

Through our innovation project, up to eight practices will have an opportunity to work collaboratively with us on areas of interest. The innovative approaches will be co-designed and align with the Primary Health Care Advisory Group recommendations and Commonwealths guidelines for improved management of consumers with chronic conditions.

COORDINARE will support all practices, to make incremental changes towards a more patient centred medical home model of care, and where possible assist in the implementation of innovative approaches.

In other news, we recently announced more than $4.3 million in funding for new mental health and suicide prevention services for people who live in South Eastern NSW.

The new service mix will provide services targeted specifically at those most in need in the region, and include suicide prevention after care support, enhanced peer workforce, new models of service delivery, and more flexible service options.
Local consumers and carers will benefit greatly from the more tailored treatment options, especially those most in need. The new services will also complement existing services in the region, and ensure more people in our region can access the right care that meets their particular needs.

Below is a summary of the services which will be funded from 1 July 2017 to 30 June 2018:
  • psychological therapies for hard to reach groups – Grand Pacific Health will provide individually tailored, flexible psychological therapies primarily through face-to-face consultations in the entire South Eastern NSW region, and Royal Far West will complement this service by providing telehealth mental health services to children aged 0-15 years and their families in the Southern part of the region
  • support for complex mental health needs – The Trustee for Saint Patricks Trust will provide mental health nursing support to people with complex mental health needs through all general practices in the Shoalhaven region. Grand Pacific Health will provide clinical and peer worker support to people with complex mental health needs for the remaining Illawarra and Southern NSW regions 
  • suicide prevention activities – Grand Pacific Health will provide support and intervention to people presenting to ED after a suicide attempt through clinical and peer workers in Southern NSW.

The commissioning of these services represents the next step in our plan to bring about change to the primary mental health and suicide prevention service system, better aligning services with consumers’ needs as we implement a stepped care approach.

We thank providers for their support of our tender process and congratulate successful applicants on being awarded these contracts.
Find out more >

We also are pleased to announce that ACON has been successful in its proposal to help improve the response to the problematic use of alcohol and other drugs (AOD) among LGBTIQ people in South Eastern NSW. 

ACON will be funded to increase mainstream AOD and primary health care services to respond effectively to LGBTIQ people experiencing problematic alcohol or other drug use, accessing support through the delivery of training, coaching and case review support. They will also provide training for mainstream AOD services, to improve the inclusiveness of these services so they can better respond to the needs of LGBTIQ clients. See more details below.

Finally, we met with Parkinson’s NSW to confirm future arrangements for the Parkinson’s nurse initiative in the Shoalhaven region. The existing contract will be extended to June 30, 2018 with funding of $90,000, with the two organisations agreeing to work collaboratively to strengthen the focus on care coordination, workforce capacity building and patient self-management skills. See full media statement >

Dianne Kitcher