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EDITION: 6 September 2016

A word from our CEO: Dianne Kitcher

The Department of Health recently announced the 10 geographical regions selected to take part in the trial of the Health Care Home model which is designed to improve care for patients with chronic and complex conditions.

The regions are based on Primary Health Network boundaries and include Perth North, Adelaide, Country South Australia, Brisbane North, Western Sydney, Hunter New England and Central Coast, Nepean Blue Mountains, Northern Territory, South Eastern Melbourne and Tasmania. Around 200 medical practices or Aboriginal Medical Services in these regions will become Health Care Homes and together they will enrol up to 65,000 patients with chronic and complex health conditions who have been assessed as eligible. Find out more >

While South Eastern NSW has not been selected as one of the 10 trial sites, COORDINARE is committed to funding and supporting activity which will incrementally build the capacity and capability in interested general practices within the region over the next two years. This will allow for a more efficient transformation to a Health Care Home when this is rolled out nationally. Further information will be available soon so watch this space!

Meanwhile, I am pleased to announce the launch of our online procurement portal this week which will support the transparency, efficiency and effectiveness of our commissioning work. This launch coincides with the release of two new opportunities to the market aimed at bringing about improvements for our population in: chronic disease prevention - overweight and obesity; and healthy ageing. To learn about these and/or future commissioning opportunities, please register on our
procurement portal. If you would like any further information about commissioning, please contact us at

We are also in the process of developing a consumer engagement framework which will outline our commitment to include consumers, to learn from their past experiences and to involve consumers in the design, implementation and monitoring of a person-centred approach to health care in the region. As part of this work, we will look to establish a Consumer Health Panel to provide consumers with an opportunity to share their views on a range of important health topics including access to doctors, after hours services, My Health Record and much more. Stay tuned for more information!

Finally, don't forget about our upcoming co-design workshops for mental health and suicide prevention in our region. This will be a great opportunity for you, as a local service provider, to contribute to our understanding of local health needs and priorities, and co-design solutions which will contribute to our Regional Mental Health and Suicide Prevention Strategy. See below for workshop details or download the
discussion paper now >

Dianne Kitcher


My Health Record now available on your mobile!

The good news is that as of 26 June, you can now access your My Health Record on your mobile. The system will now detect when someone accesses their My Health Record from a smartphone or tablet device, and will deliver the info in an easy to read format. Find out more >

Public consultations on secondary Use of MHR data

The Department has engaged a consortium led by HealthConsult to develop a framework and implementation plan for the secondary use of My Health Record system data.

Secondary use of health data has the potential to enhance future health care experiences for patients through expanding knowledge about disease and appropriate treatments, strengthen understanding about effectiveness and efficiency of service delivery, support public health and security goals, and aid businesses in meeting consumer needs.

The secondary use Framework under development will provide a blueprint for the secondary use of My Health Record system patient level health information outside of direct healthcare provider service delivery including for analysis, research, quality and safety measurement, public health, performance management, policy and other business applications.

HealthConsult will undertake public consultations to inform the Framework and to ensure that community expectations are satisfied.
Public consultation dates:
  • Sydney workshop: Monday 12 September, 2016 at 10.30am – 12pm
  • Canberra workshop: Monday 24 October at 2.30pm – 4pm

You can also make a written submission or complete an online survey. Find out more >

Gunning practice manager wins Gary Smith Mentoring Award

Katie Yeo, practice manager at Gunning Community Care, was recently awarded the Gary Smith Mentoring Award for 2016.
Katie was presented with her award at the Australian Association of Practice Management’s (AAPM) Practice Manager of the Year presentation in Sydney on August 26. She was recognised for her passion and dedication shown in her role as Practice Manager.
“With Gunning being a small town, there is a limited body of practice expertise to draw upon,” Katie said. “Receiving this award is an unbelievable opportunity not only for myself, but also the practice.”
Katie is new to health taking up her role in September last year, having worked in the banking sector for more than eight years.
“I have limited experience in the field so I will greatly appreciate the opportunity to advance my skills and help the practice grow,” she said.
As part of the award, Katie will take part in six teleconference sessions, and have access to ongoing support from Gary Smith (pictured above with Katie).

With 29 years of experience in the field and considered by his peers as the ‘guru’ of practice management, Katie is delighted to be mentored by Gary.
“Winning the Gary Smith Mentoring Award is like winning the practice management lotto!” she said.